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Job Accommodations and Assistive Technology: Where to Get Help

Where do I get outside assistance?

In many cases, One-Stop staff will be able to work together with the customer and employer to develop accommodations that enable the individual to succeed on the job. However, there may be times where the complexities of an individuals situation and/or limitations on One-Stop resources warrant bringing in outside assistance. If the Vocational Rehabilitation system, a One-Stop partner, is not already working with this individual, contacting them is a good first step. Additionally, a number of local and national organizations can assist in the accommodation development process.

Resources for information and assistance on accommodations:

Local and Regional Resources

State Assistive Technology Projects

Each state has a federally funded assistive technology program. These programs vary in their available information and services; however, they can all help identify local assistive technology ideas and resources. Contact information for each state is available at the following website:
or by calling RESNA:
Voice: (703) 524-6686
TTY: (703) 524-6639

Disability and Business Technical Assistance Centers (DBTACs)

Voice/TTY: (800) 949-4232 (will connect with your regional DBTAC)

There are 10 federally funded regional DBTACs which provide information to businesses, people with disabilities, and others on accommodation and accessibility issues, as well as other ADA information.

National Resources

ABLEDATA: The National Database of Assistive Technology Information

8401 Colesville Road, Suite 200
Silver Spring, MD 20910-3319
Voice/TTY: (800) 227-0216 or (301) 608-8998

A federally-funded project whose primary mission is to provide information on assistive technology and rehabilitation equipment. This project's website contains a database of 25,000 products and devices. ABLEDATA information specialists will also provide in-depth help over the telephone.

Alliance for Technology Access

2175 East Francisco Boulevard, Suite L
San Rafael, CA 94901
Voice: (800) 455-7970 or (415) 455-4575
TTY: (415) 455-0491

ATA is dedicated to increasing the use of standard, assistive, and information technologies for people with disabilities. Has a variety of resources, including a library, to help identify appropriate technology. Publisher of Computer and Web Resources for People with Disabilities, a comprehensive guide.

Apple Computer Inc., Worldwide Disability Solutions Group (WDSG)

Apple Technologies
1 Infinite Loop
Cupertino, CA 95014
Voice: (800) 776-2333

The Worldwide Disability Solutions Group works to identify the computer-related needs of individuals with disabilities and ensure that Apple computers have built-in accessibility features. The website contains information on making Apple computers fully accessible for people with disabilities, including shareware and freeware that can be downloaded at

Center for Rehabilitation Technology
College of Architecture
Georgia Institute of Technology
490 10th Street, NW
Atlanta, GA 30332-0156
Voice/TTY: (404) 894-4960

An online information resource providing up-to-date information on assistive technologies, adaptive environments and community resources. Has a comprehensive listing of assistive technology, and also information specialists available to assist with questions about assistive technology.

Computer/Electronic Accommodations Program (CAP)

Department of Defense
5111 Leesburg Pike, Suite 810
Falls Church, VA 22041
Voice: 703-693-5160
TTY: 703-693-6189
Fax: 703-681-9075

CAP is considered to be a model program for accommodating employees with disabilities. This program is focused on accommodating employees with disabilities in the Department of Defense and other federal agencies, but also has information and resources that are also useful to any individual or employer. The program has a technology evaluation center with several accessible electronic work stations. This center is open to visitors.

IBM Accessibility Center

IBM Corporation
1133 Westchester Avenue
White Plains, NY 10604
Voice: (800) 426-4832
TDD: (800) 426-4833

The Center responds to requests for information on how IBM products can help people with a wide range of disabilities use personal computers. While the Center cannot diagnose or prescribe an assistive device or software, it provides free information on possible solutions and organizations to contact for more details. The website includes product information, a screen magnifier program, and a screen reader program.

Job Accommodation Network (JAN)

West Virginia University
P.O. Box 6080
Morgantown, West Virginia 26506-6080
Accommodation Information (Voice / TTY): (800) 526-7234
ADA Information (Voice / TTY): (800) 232-9675
Fax: (304) 293-5407

Federally-funded free information and consultation service on job accommodations and related information. JAN's website has a searchable online database (SOAR) where you can research accommodation options. JAN also has consultants available by phone, who can assist in identifying possible accommodations. These consultants have instant access to the most comprehensive and up-to-date information about accommodation methods, devices, and strategies.

National Business & Disability Council

201 I.U. Willets Rd
Albertson, NY 11507
Voice: (516) 465-1515
Information hot line: (516) 465-1519
Fax: (516) 465-3730

The National Business & Disability Council (NBDC) is a resource for businesses on integration of individuals with disabilities into the workforce. Among the services of NBDC is an information hotline to answer questions on accessibility issues.

Prentke Romich Company

1022 Heyl Road
Wooster, OH 44691
Voice: (800) 262-1984
Fax: (330) 263-4829

A manufacturer of augmentative communication devices for people with disabilities, Prentke Romich has a guide for funding assistive technology available at its web site.

RESNA (Rehabilitation Engineering and Assistive Technology Society of North America)

1700 N. Moore Street, Suite 1540
Arlington, VA 22209-1903
Voice: (703) 524-6686
TTY: (703) 524-6639
Fax: (703) 524-6630

A membership organization of people who are interested in how technology can help people with disabilities achieve their goals. RESNA has a variety of publications and resources. Website includes a list of assistive technology professionals by state.

Tech Connections

490 Tenth St. NW
Atlanta, GA 30318
Voice/TTY: (877) TEK-SEEK

Tech Connections is a national dissemination project designed to increase the utilization of existing and emerging assistive technology with a particular focus on employment. Website has a variety of information and resources. Information and referral specialists are available to answer questions at no charge. Also has a monthly newsletter.

Technology Access Program (TAP)

Department of Communication Arts
Gallaudet University
800 Florida Avenue, NE
Washington, DC 20002-3695
Voice/TTY: (202) 651-5257
Fax: (202) 651-5476

Research group focusing on technologies and services that eliminate communication barriers traditionally faced by deaf and hard of hearing people. Website contains a variety of information on telecommunications for people who are deaf and hard of hearing. Software can be downloaded that assists with eliminating communication barriers.

Trace Research & Development Center

S-151 Waisman Center
1500 Highland Avenue
University of Wisconsin-Madison
Madison, WI 53705-2280
Voice: (608) 262-6966
TTY: (608) 262-5408
Email: mailto://

Engineers technological access solutions, and has a variety of information and resources on assistive technology.

Virtual Assistive Technology Center


The purpose of the VATC is to put computers within reach of individuals with disabilities. The website contains a variety of freeware and shareware that can be downloaded to help people with disabilities use computers. The website also contains information, publications, a message board, and links to related websites. VATC also publishes a newsletter on assistive technology.

Written by:

Institute for Community Inclusion

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