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Resources on the Americans with Disabilities Act & Other Legal Questions

Regional Resources

National Association of Protection and Advocacy Systems, Inc.

900 Second Street, NE, Suite 211
Washington, DC 20002
Voice: (202) 408-9514
Fax: (202)408-9520
Web site: www.protectionandadvocacy.com

This is the national association for the Protection and Advocacy (P & A) Systems, which are federally mandated to protect the rights of persons with disabilities through legally-based advocacy. There is a P & A in every state and territory. The location of the P & A in your local area can be found by contacting NAPAS; a listing is also available on the web site. P & As can be helpful resources when questions arise concerning the ADA and other disability-related legal issues.

Disability and Business Technical Assistance Centers (DBTACs)

Web site: www.adata.org/dbtac.html
Voice/TTY: (800) 949-4232 (will connect with your regional DBTAC)

Ten federally-funded regional centers that provide information, training, and technical assistance to employers, people with disabilities, and other entities concerning the ADA. The purpose of the centers is to act as a central, comprehensive resource on ADA issues in employment, public services, public accommodations, and communications. DBTACs can be a helpful resource for ensuring accessibility in One-Stop service delivery, as well as in the development of accommodations for employment.

National Resources

General ADA Information

ADA Technical Assistance Program
Voice: (800) 949-4232
Web site: www.adata.org

A federally funded network of grantees that provide information, training, and technical assistance to businesses and agencies with duties and responsibilities under the ADA and to people with disabilities with rights under the ADA.

Disability Rights Education & Defense Fund


2212 Sixth Street
Berkeley, CA 94710
Voice/TTY: (510) 644-2555
Fax: (510) 841-8645 fax
ADA Hotline (Voice/TTY): 1-800-466-4232
E-mail: dredf@dredf.org
Web site: www.dredf.org

General information and resources on the ADA and legal rights of people with disabilities.

Job Accommodation Network (JAN)

West Virginia University
P.O. Box 6080
Morgantown, West Virginia 26506-6080
Accommodation Information (Voice / TTY): (800) 526-7234
ADA Information (Voice / TTY): (800) 232-9675
Fax: (304) 293-5407
E-mail: jan@icdi.wvu.edu
Web site: http://janweb.icdi.wvu.edu
ADA documents available at: www.jan.wvu.edu/links/adalinks.htm

Information and assistance on questions related to the ADA and accommodations.

Office of Disability Employment Policy

U.S. Department of Labor
1331 F Street, N.W. Suite 300
Washington, DC 20004
Tel: (202) 376-6200
TTY: (202) 376-6205
Fax: (202) 376-6219
E-mail: info@pcepd.gov
Web site: www.pcepd.gov

Federal department whose mission is to promote employment of people with disabilities. Has wide variety of publications and resources on the ADA.

U.S. Department of Justice ADA Hotline

Voice: (800) 514-0301
TTY: (800) 514-0383
Web site: www.usdoj.gov/crt/ada/adahom1.htm

Call to obtain answers to general and technical questions about the ADA and to order technical assistance materials. Web site contains extensive materials and resources.

Equal Employment Opportunity Commission (EEOC)

1801 L Street
Washington, DC 20507
Voice: (800) 669-4000
TTY: (800) 669-6820
Fax: (513) 791-2954
Web site: www.eeoc.gov

Information on ADA requirements affecting employment. ADA information and information on how to file complaints.

EEOC Publications

Publications Information Center
P.O. Box 12549
Cincinnati, OH 45212-0549
Voice: (800) 669-3362
TTY: (800) 800-3302
Free booklets on regulations and guidelines for the ADA.
Web site for publications: www.eeoc.gov/eeoinfo.html

Department of Transportation

400 Seventh Street SW
Washington, DC 20590
Voice: (202) 366-4011; TTY: (202) 366-2979
Fax: (202) 366-7951
Web site: www.dot.gov

Information about ADA requirements affecting transportation.

Federal Transit Administration

TCR-1, Room 7412
Office of Civil Rights
400 7th Street, SW
Washington, DC 20590
ADA Assistance Line for information, questions and complaints about transportation
Voice: (202) 366-366-0153 or (888) 446-4511
TTY/Federal Information Retrieval Service: (800) 877-8339
Web site: www.fta.dot.gov/office/civ.htm

A good source for determining the rights of people with disabilities concerning public transportation, including the regulations concerning paratransit systems.

Note: FTA has information on grants for assisting people with low incomes (including people with disabilities) with transportation. This information is available at: www.fta.dot.gov/wtw.uoft.html

U.S. Architectural and Transportation Barriers Compliance Board

1331 F Street NW, Suite 1000
Washington, DC 20004-1111
Voice: (800) USA-ABLE (872-2253)
TTY: (800) 993-2822
Voice/TTY: (202) 272-5434
Fax: (202) 272-5447
Web site: www.access-board.gov
E-mail:

Federal Communications Commission

1919 M Street NW
Washington, DC 20554

Information about ADA requirements affecting telecommunications.

Documents and Questions
Voice: (202) 418-0190
TTY: (202) 418-2555

Legal Questions
Voice: (202) 418-2357
TTY: (202) 418-0484

Complaints and Enforcement
Voice: (202) 632-7553
TTY: (202) 418-0485
Web site: www.fcc.gov

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