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Registration and orientation

This section explores effective orientation strategies and processes for enrolling customers into the One-Stop service delivery system.

One-Stop Career Centers: Serving People with Disabilities

Why should a One-Stop Career Center serve people with disabilities? What are the requirements? What resources are available to help? This article gives guidelines and success stories for One-Stops in their quest for better services for all customers.

Asking About Disability and Respecting Confidentiality in One-Stop Service Delivery

Discusses the specific legal and practical issues involved in asking One-Stop customers about the presence of disability